Why Do We Clean Upholstery?
The reasons may vary from company to company: Our carpet cleaning customers expect it of us. We do not have to develop the market. Our carpet cleaning customers often ask us or expect us to be able to clean their...
Category: Customer Communication
Wastewater Disposal – What’s a cleaner and restorer supposed to do?
Why should I be concerned about the wastewater resulting from my carpet cleaning services? Several times a month, we get a question about where the wastewater (or recovered material) generated from operating a truckmount, portable. or even low moisture carpet...
What kinds of odors do professional carpet cleaners encounter in their daily cleaning operations?
During a typical day, professional carpet cleaners may encounter a wide variety of odor problems that their customer needs assistance dealing with - pet urine, body odors, Cooking odors, tobacco odors, general odors, water intrusion and water damage, bacterial based...
Consumer Series #1 – How to Care for Your Carpet
Soil Tracking Control Place walk-off mats or grids at the entry points to your home or business. This will help prevent soil from being tracked from the outside onto the inside carpeting. Vacuum and/or clean these mats frequently. Once they...
How long should a carpet take to dry after hot water extraction cleaning?
On an industry bulletin board or Facebook Forum, this topic can bring out thoughts, arguments, excuses, defense mechanisms and more like no other. How important is how long the carpet takes to dry to the residential or commercial carpet cleaning...
Ten Benefits of Carpet: More Reasons to Enjoy Carpets in Homes and Offices
More than 20 years ago, I wrote an article that highlighted the benefits of carpeting installed in a residential environment. Recent developments in studies about how carpet actually improves the health of the indoor environment only re-confirm the value of...
Heart-to-Heart Conversations about Carpet Odors
As the weather gets colder and the days get shorter, people have a tendency to go inside, make sure the windows are closed, shut the door, and spend more time inside. With less airflow and ventilation, and the simple fact...
Carpets, Health, and Science – A New Understanding for the Residential and Commercial Carpet Owner
In January 2014, a study was released in the United States that should put an end to any doubts cleaning professionals, carpet consumers in the residential environment, health care professionals, educational facilities, building owners, and facility managers have about carpeting...
Carpets, Health, and Science – A New Perspective for the Cleaning Professional
In January 2014, a study was released in the United States that should put an end to any doubts cleaning professionals, carpet consumers in the residential environment, health care professionals, educational facilities, building owners, and facility managers have about carpeting...
So how do you make green work for you?
The use of green cleaning solutions will matter to most professional carpet cleaners when they make it matter in their marketing and advertising. I know of carpet cleaning companies that have grown to several million dollars in annual revenue...
