Privacy Policy

HydraMaster Privacy Policy

HydraMaster understands that your privacy is important. We understand that your personal information is given to us to provide you with communications you have requested and for purchasing and shipping purposes- we respect that.  This privacy notice discloses the privacy practices for HydraMaster. This privacy notice applies solely to information collected by this website.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.  If you have subscribed to our email programs and wish to unsubscribe, you may do so at any time by using the unsubscribe link on the bottom of any email message we send.

You can also contact us directly.

By Postal Mail:

HydraMaster
Attention: Privacy  Coordinator
11015 47th AVE W
Mukilteo, WA 98275

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security 
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 425-775-7272 or by email at sales@hydramaster.com

Orders
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

Cookies and Pixel Tags

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

HydraMaster uses third-party service providers to display ads on our behalf across the Internet. They may collect anonymous information about your visits to our Website, and your interaction with our products and services. They may also use information about your visits to this and other Websites to serve advertisements for goods and services. This anonymous information is collected through the use of pixel tags and cookies, which are internet standards used by most major web sites.

If you would like more information about this practice and to know your choices about not having this anonymous information utilized by third party service providers, please visit http://www.networkadvertising.org/choices/

Surveys & Contests 
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.