Odor Control Technician Certification: The Science of Professional Remediation Profits

In the world of restoration, there are “cleaners” who mask smells with cheap perfumes, and then there are Odor Control Technicians—molecular warriors who understand that an odor isn’t just a nuisance; it’s a volatile organic compound (VOC) lingering on the edge of a surface, waiting to be deconstructed. This one-day seminar will teach you how to salvage and restore property damaged by a variety of odors, including pet urine and feces odor & stain elimination, smoke, water related and mildew odors, cigarette smoke, cooking, skunk, dead animal and decomposing protein odors.

You will be given techniques that will allow you to help your customer without causing them any embarrassment. You will learn the principles of deodorization, the chemicals, equipment and procedures used to permanently remove odors.

At HydraMaster University, we don’t believe in “spray and pray.” We believe in the physics of neutralization. Led by industry consultant/instructor Shawn Bisaillon, our IICRC Odor Control Technician Certification course (OCT) is designed to transform your mindset from a technician who sprays chemicals to a scientist who deodorizes. If you are ready to stop guessing and start dominating the most challenging environments in the cleaning and restoration industry, you’ve found the right odor control technician classes.

• The Molecular Theory of Odors: Before you touch a chemical, you must understand the enemy. We break down the “Science of Stink”—the physics and biology of how volatile organic compounds (VOCs) behave. Through Odor Control Technician certification, you’ll learn to remove odors professionally. This includes how to build a repeatable system that protects your crew and your bottom line by understanding the atmospheric conditions that allow odors to thrive or vanish.
• The “Ironclad Guarantee” Pet Odor Protocol: Pet urine is a biological hazard that requires a deep-source Odor Control Technician certification solution. We teach you the CleanKnowledge sub-surface decontamination method that allows you to offer a 100% guarantee. By implementing repeatable systems for extraction and neutralization, you turn a “tricky” job into a high-profit signature service.
• Precision Source Mapping via Contamination Charts: You won’t just be “identifying” a smell; you’ll be performing a forensic investigation. We teach you how to use Contamination Charts to map the microscopic “ground zero” of an odor. This ensures you aren’t just treating the air, but neutralizing the physical source at the molecular level.
• The Intensity Matrix: Managing Light, Moderate, and Heavy Situations: Stop the hack guesswork. This is much more than just a mold odor removal class. Using Scale Charts, you will learn to calculate the exact volume of air and surface area requiring treatment. This allows you to calibrate your response to the severity of the odor situation—ensuring you never under-charge for heavy structural saturations or over-apply chemicals on light jobs.
• Multi-Layered Smoke Remediation Systems: Effective professional odor removal training, (especially for smoke) emphasizes the importance of more than a single pass. We dive into multi-layered deodorization techniques, creating a sophisticated, foolproof system. By layering different neutralization methods, you ensure that the complex carbon chains found in fire and tobacco smoke are permanently dismantled.
• Biohazard Labeling & Exposure Control Plans: Remediation safety is a trade secret that protects your reputation and your liability. We cover the vital necessity of Biohazard Labeling and the legalities of handling Category 2 and 3 water or trauma-related odors. You will leave knowing how to implement an Exposure Control Plan that keeps your technicians safe and your business compliant.
• Strategic Sales, Marketing, and Unrevealed Trade Secrets: How do you sell the invisible? We reveal the psychological marketing strategies used to position yourself as a Odor Control Technician certification specialist. Plus, Shawn Bisaillon shares “Field Secrets” from thirty years in the trenches— giving you the ultimate competitive edge in your market.

About Your Instructor

Shawn Bisaillon works with HydraMaster as a consultant and trainer in the areas of Carpet, Upholstery, Rug, and Hard Surface Cleaning. Shawn is a veteran of the cleaning and restoration industry for more than 25 years and is one of the most passionate cleaning coaches and trainers teaching today. He is active on many different Carpet and Rug Cleaning Facebook groups and is considered a “go-to” leader in the fields of carpet, upholstery, and rug cleaning. He reaches thousands of dedicated fabric and rug specialists every day in the social marketing world.

Shawn’s journey began with apprentice training as a specialist for his family’s business, the oldest and largest rug cleaning and sales company in Colorado. After intense study and training over several years Shawn was able to expand his horizons and joined the team at a leading manufacturer of truckmounts and cleaning solutions as a sales consultant and eventually an IICRC Instructor. More recently, he has served as a trainer and sales consultant for one of the largest manufacturers of cleaning chemistry within the jan-san world, working directly with airports, large facilities, and building service contractors throughout the United States.

He currently serves as an International independent cleaning coach and a directing manager of his wife’s cleaning and restoration business. His knowledge continues to expand based upon helping to run an active and vibrant carpet and rug cleaning business in Superior, Colorado every day. He keeps his cleaning skills up to date by routinely working on his and other companies service trucks, training one on one with his and others cleaning specialists. This helps him staying up to date with all the latest textiles, techniques, and cleaning equipment. Shawn also serves as the carpet and upholstery “live” trainer for the Experience Conventions (both East Coast and Las Vegas) and assists with the live “experience” in rug care.

Shawn currently serves with the IICRC as the Chairman for the Technical Advisory Committee for Commercial Carpet Maintenance and consults with some if the world’s largest Building Service Contractor’s designing and implementing maintenance in a variety of US airports and large commercial properties. Shawn delivers a high energy training experience collaborating with technicians and owners of cleaning and restoration businesses to motivate and educate them to be the best cleaners in the World.